Effective Date: 1/1/2024
Last Updated: 1/08/2026
Welcome to Brand Mode (“Brand Mode”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the Brand Mode website, online courses, digital products, educational materials, coaching services, mentorship programmes, communities, consultations and other services offered through Brand Mode (collectively, the “Services”).
By accessing our website, purchasing a course or digital product, enrolling in a coaching or mentorship programme, creating an account, or otherwise using our Services, you acknowledge that you have read, understood and agreed to be legally bound by these Terms.
If you do not agree with these Terms, you should not purchase, access or use our Services.
Brand Mode is an educational and professional-development platform that provides digital courses, educational resources, coaching, mentorship, consultations and related services.
Brand Mode is operated by:
Legal/Business Name: [Insert Registered Legal Name]
Trading Name: Brand Mode
Business Address: [Insert Address]
Email: [Insert Business Email]
Phone: [Insert Phone Number]
Where these Terms refer to “Brand Mode”, this includes the applicable business, company, proprietor or legal entity operating the Brand Mode platform.
You must be legally capable of entering into a binding agreement to purchase our Services.
If you are under the age of 18, you may only purchase or use our Services with the involvement and consent of a parent or legal guardian where required by applicable law.
You are responsible for ensuring that the information you provide to Brand Mode is accurate and current.
Brand Mode may offer, among other things:
The specific description, price, duration, format, access period and features of each product or service will be stated on the relevant sales or checkout page.
Brand Mode reserves the right to modify, update, improve, replace or discontinue any feature, curriculum, instructor, platform, material or component of a Service where reasonably necessary.
Where a material change substantially alters a paid Service that has already been purchased, Brand Mode will act in accordance with applicable law and the specific terms communicated to the customer.
All Brand Mode courses, coaching, mentorship, workshops, resources and materials are provided for educational and informational purposes.
Unless expressly stated otherwise, Brand Mode does not provide legal, financial, tax, investment, medical, accounting or other regulated professional advice.
You should seek appropriate qualified professional advice before making decisions that require professional or regulated expertise.
Information provided through our Services should not be interpreted as a guarantee that you will achieve any particular personal, professional, financial, business or commercial result.
We do not guarantee:
Results depend on numerous factors outside Brand Mode’s control, including your individual circumstances, skills, implementation, effort, market conditions, competition, economic conditions and decisions.
Any testimonials, case studies, examples or results presented by Brand Mode are illustrative and should not be interpreted as a promise or guarantee that you will obtain the same or similar results.
You remain solely responsible for your decisions and implementation.
When you purchase a Brand Mode course, you receive a limited, personal, non-exclusive, non-transferable and revocable licence to access the course for the access period specified at the time of purchase.
Unless expressly stated otherwise:
If we reasonably determine that an account is being shared, resold, distributed or otherwise misused, Brand Mode may suspend or terminate access without refund, subject to applicable law.
All intellectual property contained within Brand Mode’s Services belongs to Brand Mode or its respective licensors, unless otherwise stated.
This includes, without limitation:
These materials are protected by applicable intellectual-property laws, including Nigerian copyright law.
The purchase of a course or coaching service does not transfer ownership of Brand Mode’s intellectual property to you.
You are purchasing access to an educational service, not ownership of the underlying intellectual property.
You may use the materials solely for your own personal educational purposes unless Brand Mode provides written permission for another use.
You agree not to:
Nothing in these Terms prevents you from using general knowledge, skills or ideas you independently acquire through the Services.
Brand Mode may record certain live classes, webinars, coaching sessions or community sessions for educational, administrative, quality-control or future training purposes.
Where applicable, participants will be notified of recording arrangements.
Brand Mode may edit, organise, update or replace recordings and educational materials.
You may not independently record, reproduce or distribute a Brand Mode session without prior written permission.
All prices displayed on Brand Mode are stated in the applicable currency and are subject to change.
The price applicable to your purchase is the price displayed at the time you complete your transaction, except where an obvious pricing error has occurred.
Where applicable, payment may be processed through third-party payment processors.
Brand Mode does not ordinarily store complete payment-card details.
You authorise Brand Mode and/or its authorised payment processor to process the payment associated with your purchase.
You agree not to initiate fraudulent, dishonest or abusive payment disputes.
Because Brand Mode primarily provides digital educational products that may become immediately accessible after purchase, refunds are handled differently from ordinary physical products.
Once you have received access to a digital course or substantially consumed the digital content, you may not be entitled to a refund merely because you have changed your mind, no longer wish to participate, failed to complete the course, or decided that the course is not suitable for you.
In particular, where you have had access to the course for seven (7) days or more, or where you have materially accessed, watched, downloaded or consumed the course materials during that period, Brand Mode will generally treat the digital product as consumed and a change-of-mind refund will not be available.
Where you have accessed or consumed the course for fourteen (14) days or more, a refund request based solely on dissatisfaction, change of mind, failure to participate, lack of implementation or failure to achieve expected results will ordinarily not be accepted.
The above policy is subject to any mandatory consumer rights or remedies that cannot lawfully be excluded under applicable law.
Subject to applicable law, Brand Mode may consider an appropriate remedy where:
Depending on the circumstances, the appropriate remedy may include restoration of access, technical support, replacement access, an extension, credit, partial refund or full refund.
Nothing in this policy is intended to exclude a legal right or remedy that cannot lawfully be excluded.
Subject to applicable law, refunds will generally not be provided merely because:
All refund requests must be submitted to:
[Insert Support Email]
A request should include:
Brand Mode may review account activity, access records, download records, attendance records and other relevant information when assessing a refund request.
Where a refund is approved, it will ordinarily be processed through the original payment method where reasonably possible.
If you believe a payment was made in error or there is a legitimate problem with your purchase, you agree to contact Brand Mode first so that we can investigate and attempt to resolve the issue.
Nothing in this section prevents you from exercising any lawful rights available to you through your bank, card provider, payment processor or applicable law.
However, knowingly initiating a fraudulent or misleading chargeback, including falsely claiming that a legitimate purchase was unauthorised or that a Service was never provided when it was provided, may result in suspension or termination of your Brand Mode account and may lead to appropriate legal action.
Brand Mode may provide one-on-one coaching, mentorship, consulting, group coaching or advisory sessions.
Coaching and mentorship are collaborative educational services.
Your purchase does not guarantee a specific result.
The effectiveness of coaching depends substantially on your participation, preparation, implementation, circumstances and decisions.
Brand Mode does not promise or guarantee:
For one-on-one coaching:
Where a coaching package includes messaging or support between sessions, the scope and response times will be determined by the specific package purchased.
Because coaching appointments involve reserved time and professional resources, refunds are not automatically available after a coaching session has commenced or after substantial coaching services have been delivered.
Where a coaching package has not commenced, Brand Mode may consider a refund request subject to the specific offer terms and applicable law.
Where coaching has commenced, any refund will be assessed based on the portion of services already delivered, scheduled resources committed and applicable law.
This does not exclude any mandatory legal right to a refund or other remedy.
You acknowledge that you are responsible for:
Brand Mode is not responsible for decisions you independently make after receiving educational information or coaching.
Brand Mode will take reasonable steps to treat private information shared during coaching as confidential.
However, confidentiality does not apply where disclosure is:
You agree not to disclose confidential information belonging to Brand Mode or other participants.
Where Brand Mode operates private communities, groups or discussion forums, you agree to behave respectfully.
You must not:
Brand Mode may remove content or suspend community access where reasonably necessary to protect the community.
Unless otherwise required by law, termination of community access due to serious or repeated misconduct does not automatically entitle the member to a refund.
If you voluntarily submit a testimonial, review, comment, success story, feedback, photograph, video or other content to Brand Mode, you grant Brand Mode permission to use that content for legitimate business, marketing, educational and promotional purposes, subject to applicable law.
Where required, Brand Mode will seek appropriate consent before publicly identifying you.
You should not submit confidential or proprietary information that you do not want Brand Mode to receive.
Brand Mode may recommend or integrate third-party platforms, tools, websites, payment providers, software, applications or services.
Brand Mode does not control third-party services and is not responsible for their independent operations, policies, availability, security or performance.
Your use of third-party services may be subject to separate terms and privacy policies.
We attempt to keep Brand Mode available and operational, but we do not guarantee uninterrupted or error-free access.
The website or course platform may occasionally become unavailable due to:
Where reasonably possible, Brand Mode will take appropriate steps to restore affected Services.
You are responsible for maintaining the confidentiality of your account credentials.
You must immediately notify Brand Mode if you believe your account has been compromised.
Brand Mode will not be responsible for losses resulting from your failure to protect your login credentials, subject to applicable law.
To the maximum extent permitted by applicable law, Brand Mode provides its educational materials and Services on an “as available” and “as provided” basis.
We do not warrant that:
Nothing in these Terms excludes a warranty, guarantee, consumer right or legal protection that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Brand Mode will not be liable for indirect, incidental, special, consequential or punitive losses arising from your use of our Services.
This includes, where legally permissible, loss of:
Where Brand Mode is legally liable for a claim relating to a paid Service, our liability will, to the extent permitted by law, be limited to the amount actually paid by you for the specific Service giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot lawfully be excluded or restricted.
To the extent permitted by applicable law, you agree to indemnify and hold Brand Mode, its owners, officers, employees, contractors and authorised representatives harmless from claims, losses, liabilities, damages and reasonable expenses arising from:
This provision does not require you to indemnify Brand Mode for losses caused by Brand Mode’s own unlawful conduct where such indemnification would be prohibited by law.
Brand Mode may suspend or terminate your access where reasonably necessary because of:
Where termination results from a material breach by you, Brand Mode is not required to restore access unless it chooses to do so.
Termination does not eliminate obligations that by their nature are intended to survive termination, including intellectual-property protections, confidentiality, limitations of liability and dispute provisions.
Brand Mode may update these Terms from time to time.
The updated version will be posted on the website with a revised “Last Updated” date.
Where a change materially affects an existing customer’s rights or obligations, Brand Mode will take reasonable steps to communicate the change where required.
Your continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in effect.
A failure by Brand Mode to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.
These Terms, together with the applicable course/product description, checkout terms, refund policy and Privacy Policy, constitute the agreement between you and Brand Mode regarding the applicable Service.
Where there is a conflict between these Terms and a specific written offer made for a particular product, the specific offer will apply only to the extent that it expressly modifies these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, subject to any mandatory laws that apply to a particular customer or transaction.
If a dispute arises, the parties should first attempt to resolve the matter in good faith through written communication.
You agree to first contact Brand Mode at:
[Insert Dispute/Support Email]
and provide reasonable details of the dispute.
Where appropriate and legally permissible, the parties may attempt mediation or another appropriate alternative dispute-resolution process before commencing formal proceedings.
Nothing in this section prevents either party from seeking urgent legal relief where necessary or exercising a legal right that cannot lawfully be restricted.
Questions, complaints, refund requests or legal notices relating to these Terms should be sent to:
Brand Mode
Email: [email protected]
Address: N0 32 peter, warri, Delta State, Nigeria
Phone: 08060848026
By purchasing or accessing a Brand Mode Service, you acknowledge that:
© [Year] Brand Mode. All rights reserved.
